Who we are
A dynamic team built on a wealth of experiences and diverse competencies in transporting goods from point to point. We are a freight forwarding company that expertly coordinates the transportation of goods for our customers’ using multi-modal modes of transport. We excel in certain channels particularly groupage, courier and airfreight. We have also managed to build up a regional reputation in the UK, Italy, Germany and Libya. We support all industries and offer personalized solutions to suit customers’ expectations.
Mission statement
Through passion, flexibility and commitment we aim to build up long lasting relationships. Based on a proven efficient, trustworthy, reliable and personalized service we strive to retain all entrusted stakeholders with their international freight forwarding, transport, logistics and express solutions. More comprehensively, we hub and operate supplier managed inventory (SMI) thus contribute to the success of our business partners and become a supply chain reference.
Our people
Logistics is performed by people and hence WEL’s main focus is in having the right people. We rely on our dedicated and competent employees in order to deliver this value proposition on a daily basis. Our staff is constantly updated/trained to meet the constantly changing requirements and we heavily invest in keeping our workforce ready for tomorrow’s challenges.
Certifications
The Company prioritises customer satisfaction by aligning its procedures with the aim of continual quality improvement and compliance with relevant laws, regulations, and industry ethics. It maintains a Quality Management System in accordance with ISO 9001 standards to set and review objectives. Additionally, as a member of world-renowned Logistics Networks, the Company ensures it partners with leading providers globally to meet customer needs.
A promise to quality
As part of our ongoing commitment to delivering first-class logistics solutions, World Express Logistics (WEL) has achieved multiple prestigious accreditations, including ISO 9001:2015 Quality Standards for our freight forwarding and logistics services. We continually strive for excellence by undergoing regular internal and external reviews to ensure full compliance and the highest quality service standards.
Our commitment includes:
- Actively listening and responding to our clients’ needs, fostering long-term partnerships and improving customer satisfaction.
- Employing a team of highly skilled professionals, ensuring that our operations run smoothly and efficiently.
- Providing regular internal and external training programs to enhance staff competence and keep up with industry developments.
- Measuring and continuously improving performance through clearly defined quality objectives, ensuring we exceed both client expectations and industry standards.
These certifications reflect our dedication to maintaining a robust quality management system and furthering our reputation as a trusted partner in the logistics industry.
Need a quote? Get in touch!
Contact us and entrust in the hands of professionals.